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HW Technology Chorley

This is a description for HW Technology Chorley

HW Technology Exeter

This is a description for HW Technology Exeter

Contact us on 0845 504 8989

We’ll give you the freedom to focus on your core business

IT Support and managed services

HW Technology recognise that not all businesses are the same and many have differing IT needs. We take a flexible approach to our clients IT services tailoring our advice, support and even working hours to provide our customers with the best service.

 

90% of support tickets raised are fixed remotely, saving you time by fixing the issue quickly and efficiently ensuring you are not waiting for someone to visit site to address your IT requirements. In a small amount of cases it is essential that a site visit is needed and if this is the case we will quickly arrange for one of our field engineers to visit your premises and to carry out the necessary work.

 

HW Technology’s IT Support acts as a consolidator of cost, by using our services it allows your staff to concentrate on other areas of the business and take the headache of IT away. All of our IT consultants follow our best practices guidelines, with customer surveys showing a satisfaction rating of 4.8/5 across the board.

 

Benefits of HW Technology IT Support;

 

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Features Benefits
Service level agreement Ensures a rapid response to business-critical IT issues
Remote support Improves the productivity of employees, wherever they are working
Optional on-site support Brings an engineer to your office to provide hands-on support if necessary
Planned IT replacement Provides hassle-free hardware upgrades with just one partner to deal with
IT consultancy Gives you access to expert advice and guidance on your IT strategy
Software patch management Frees up your employees to work on more value-adding tasks

IT support isn’t just about fixing things

Get in touch and we may be able to bring tangible returns on your investment.

IT support isn’t just about fixing things

Get in touch and we may be able to bring tangible returns on your investment.

Ask us a question!