IT Support and Hosted Desktop for Accountancy Practices

Whether it’s your systems and applications that struggle to cope in peak times like tax season, unacceptable levels of downtime or lack of proactive improvement suggestions, it can be frustrating when your technology doesn’t work for you and your accountancy practice. The more time you spend dealing with IT issues, it decreased chargeable time, employee morale, and probably more importantly impacts on client experience.

Our IT Support and Hosted Desktop offerings are both responsive, scalable, secure and tailored to your specific needs. We look after your technology, so you can focus on your business and clients.

Scroll down or click here for more detailed information on our IT Support and Hosted Desktop solutions.

Why Orca?

We’re a managed service provider that works with many of Accountancy Ages Top 50+50 accountancy practices and others. Our unparalleled industry knowledge from understanding your high-pressure busy period to our experience and relationships with your third-party accountancy software providers, means that we know the ins and outs of your business, its needs and how it operates.

Don’t just take our word for it. Take a look at our accountancy case studies for Haines Watts, RfM and James Todd & Co. Additionally, you can read sincere and transparent experiences from our clients on Clutch, the leading verified B2B review and rating platform. It’s no wonder we’re in Cutch’s Top 3 Managed Services Providers in the UK.

For a personalised quote based on your specific requirements please 0345 504 8989 or contact us here. Alternatively, scroll down or click here for more detailed information on our IT Support and Hosted Desktop solutions.

IT Support for Accountancy Practices

From time to time, you’re likely to need external support whether that’s to reset a password, new user, or right up to liaising with your 3rd party providers to help get the quickest resolution to your issue. However, we commonly see accountancy practices working with IT providers where responses and resolutions take a lot longer than they should. So why would our IT Support service be any different?

Having worked with accountancy practices for over 20 years, including many of the Top 50+50, our knowledge about accountancy practices processes, systems and knowledge are second to none. In addition, we have good relationships with several of the big accountancy software providers such as CCH, IRIS, Sage and Xero, meaning if it’s a very specific accounting software problem, we can speak to them on your behalf for a quicker resolution.

Not only that, but we work on the basis of a preventative measure with proactive monitoring of your IT infrastructure to maximise uptime and performance. Additionally, with our outstanding security measures and regular reviews, and a comprehensive business continuity plan to enable the business to continue in the event of a major system outage, we ensure you don’t need to worry about your technology anymore.

And for the times you need a little more help, we offer additional project management for tasks such as office moves, mulit-factor authentic rollout and amongst others.

To find out more about how our IT Support services can help your accountancy practice, please call us on 0345 504 8989 or book a meeting with us.

IT Support Product Sheet

For more information about our fully managed IT support services, please download our product sheet. Alternatively, if you have any questions about what is included within our service, please contact us on 0345 504 8989 or book a meeting with us.

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IT Support and 365 Pricing for Accountancy Practices

Our IT Support pricing calculator is based on typical requirements and on a per-user, per month rate, therefore just a guide price. For a personalised quote based on your specific requirements please 0345 504 8989 or contact us here.

Hosted Desktop for Accountancy Practices

Being able to work flexibly is a necessity these days whether it’s from another office location, client office, home or travelling. But how many of you can be 100% sure that you’re doing so securely? All too often, we see businesses accessing highly sensitive data in ways that are insecure, leading to non-compliance. Therefore, how can you securely access your sensitive data on the go?

Well, this is where our cloud-based Hosted Desktop solution comes in. With a platform that looks and feels similar to your usual desktop, employees using their regular login process can easily gain secure access to systems and applications such as 365, Sage, Xero, IRIS, CCH. Essentially, tailored to your accountancy practices requirements, which helps you to get the most out of our Hosted Desktop solution. All you need is an internet connection, and then your employees can literally work from anywhere.

When it comes to data and security, we protect your business, information, and data as if it’s our own. There are no shortcuts for data security, so we’re ISO 27001 certified with annual, fully independent audits carried out by WCS. And these don’t just cover our data centre, but the whole of our organisation, literally from top to bottom. Therefore, our Hosted Desktop helps to establish best practice in data management, ensuring data security standards, as well as regulatory compliance requirements, are met.

Additionally, it’s quickly scalable meaning that we can support your accountancy practices expansion and acquisition path. This minimises the usual headache of trying to combine several different IT systems, applications and processes.

To find out more about how our Hosted Desktop solution can transform your accountancy practice, please call us on 0345 504 8989 or book a meeting with us.

Hosted Desktop Product Sheet

For more information about our Hosted Desktop solution, please download our product sheet. Alternatively, if you have any questions about the capabilities of the hosted platform, please contact us on 0345 504 8989 or book a meeting with us.

Hosted Desktop with 365 for Accountancy Practices

Our Hosted Desktop pricing calculator is based on typical requirements and on a per-user, per month rate, therefore just a guide price. For a personalised quote based on your specific requirements please 0345 504 8989 or contact us here.

Technology you can count on

Get in touch online or give us a call on 0345 504 8989