At HW Technology, we’re seeing more users that think computer viruses are the only threat that they have to contend with in the world of computing. It seems many don’t understand mobile devices can be affected by malware and other malicious applications that are becoming more common. It’s increasingly important that end users have a sense of what responsibilities they have when using equipment and devices in and outside your business sites.
User education and awareness might seem trivial but it can be the single most important security solution you and your business can implement. If you get this right your user will act responsibly and will not expose themselves to undue risk when using company systems and information.
Staff on-boarding and inductions are valuable tools to improve your security. Most companies have a basic computer usage policy in the staff handbook, useful but not a good way to educate them on the pitfalls of installing applications and opening attachments from unknown senders…
To help highlight this it might be worth asking some of your existing staff a few simple questions. This can help gauge the level of awareness you currently have:
1. Do you update your devices with the latest updates from the manufacturer?
2. Do you have a basic pin code on your device to access it?
3. Do you understand the risk of using public Wi-Fi?
4. Do you know why it is important to notify IT if you lose your device?
Once you have created a well-documented end user guide make sure you follow this up on an annual basis with all staff, it will help refresh everyone’s memory and is useful for on-going staff training.
User awareness and education should always be a part of your security policies, hardware and software solutions can be put in place but if your staff stick passwords on displays it becomes irrelevant!
To find out more, please call us on 0845 504 8989, or complete our contact form.