HW Technology achieves ISO 9001:2015 accreditation
HW Technology is delighted to announce that it has recently achieved ISO 9001:2015 certified status after the recent completion of the final audit stage.
The ISO 9001:2015 certification provides third-party validation of HW Technology’s commitment to quality service provision and customer service.
In achieving the ISO 9001:2015 accreditation HW Technology have demonstrated the following business and process developments:
- Customer focus
- Innovation of people
- Continual process and service improvement
- A systematic approach to management
- Factual approach to decision making
- Beneficial supplier relations
“The successful completion of 9001 is a result of the hard work the entire team at HWT have put in and builds on our already strong, client-focused offering. It has also confirmed that our existing quality management system provides the sort of robust outsourced services that meet our client’s needs. We are very proud to have received this recognition and it is a testament to the focus on quality shown by all of our employees. It’s been a very interesting journey and helped us improve our internal processes for the benefit of our customers.” Mark Tunstall, Finance Director.
“The biggest benefits will be for our customers and future customers in our commitment to be a client-led provider putting them at the forefront of what we are trying to do. The continual improvement across all areas of the business will hopefully allow us to stand out from our competitors when people are seeking a trusted IT service provider. We are passionate about customers receiving quality, honest, service and advice and this certification helps underline this on-going commitment.” Mark Burgess, Business Development Director.
As part of the on-going process and service improvement programme the business will now be looking to complete the ISO 27001 information security management systems certification over the coming months.
If you would like to discuss how HW Technology could bring these benefits to your business and address any concerns you may have with your current provider, please contact us here. We will happily discuss any concerns or issues you may have and try and identify a solution for your business.
To find out more, please call us on 0845 504 8989, or complete our contact form.