HW Technology recently migrated a North East based accountancy practice to a private premium hosted desktop solution. The business which has 35 employees across two offices had outgrown their local server setup and had started having issues sharing data and applications efficiently.
The client had separate data repositories and databases and as such we were required to work with the software vendors to help merge the data for the various line of business applications. As part of the project, we also sourced and managed the installation of new leased lines (including backup lines) for each office to provide increased line speed and stability.
The project included
- Hosted RDS server setup
- Data and email migrations
- The line of business data merges in conjunction with software vendors
- End user support
- Backup and disaster recovery solution
Due to the complexity of the work, HW Technology sourced and provided management services for the entire project and dealt with 6 separate vendors for communication and software services.
The initial stage of the project was to manage the installation of new communication lines and the setup of new routers for the services.
Once the communications were installed and working we worked with the local contacts and software vendors to identify the key data to be migrated to the new platform and set out expectations and deadlines for all work to be completed, in conjunction with the data discovery 5 servers were commissioned to handle the customer’s user base and applications needs.
Over the migration weekend, HWT managed all third-party contractors. All data was uploaded to the hosted platform and email services were migrated over to the new hosted email solution.
Our engineers also provided an on-site resource to recommission the clients existing desktops and laptops on to our management domain to allow us to provide full management services to the client’s endpoints. On the Monday following the migration our engineers were at each office just to oversee any changes the client required and provide support as required.
CH, Practice Partner
“We recently used HWT for a migration from an office based server solution to a cloud solution across both of our offices. The transition was very smooth with no complications as a result of the experienced HWT team working on the project. The support team were on hand during the migration and have been brilliant post migration to ensure the changeover was done with the minimum fuss and disruption . I would not hesitate to recommend HWT to anybody.”
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