Access your systems wherever you may be
Hosted desktop is one of those phrases that is frequently used in the IT world – but what does it really mean and what are the benefits for a growing business? In simple terms, a hosted desktop is a cloud-based service that provides a virtual version of your computer desktop, giving you access to all your regular applications and key company data which are stored offsite in a secure data centre.
One of the major benefits that a hosted desktop can bring is the ability to simplify remote working procedures for your staff. There is no need to run a virtual private network (VPN) to allow a user to access your system wherever they may be working – whether it is from home, another office or client site. Wherever your staff can find a secure wifi connection, they can easily get to their own desktop setup without having to load all their usual systems onto their device. A simple desktop shortcut alongside their normal account authentication will give users access to everything they need to be productive. Productivity is increased as employees no longer need to be restricted to a single office desk.
Collaboration is enhanced as all users work from the same systems, no matter where they are located. If a business has multiple sites and data is stored in many separate silos, hosted desktops will streamline and centralise data, giving everyone access to the same information at all times.
Security is increased by storing business data in one place, reducing the need for users to carry information on local devices. Consistent application setup and updating also increase security by improving patch management and ensuring that the latest versions of business-critical software are applied. To further enhance security, the ability to apply Multi-Factor Authentication (MFA) gives greater control over user login activity and account hygiene.
A significant business benefit is the ease on cashflow. Capital investment in servers is no longer required as cloud solutions are usually subscription-based. New employees are also easier to budget for as you will know the cost of the user’s IT services. The subscription model also allows for rapid scaling as and when a business requires, so adding more users to the system when your business expands becomes seamless. As your business grows, make sure your hosted service provider is capable of scaling with you and can support your additional users.
Planning for disaster recovery and business continuity will also be easier. As data is stored and managed from a secure central location, you can have confidence in your response to a local outage or incident. Most quality hosted desktop service providers utilise servers located in secure enterprise data centres using the latest security technologies – both physical and digital. These data centres should also be fully ISO 27001 compliant for data security. You should check the backup options in place for any hosted desktop solution as some service providers may only hold data for 14 days, which may not comply with regulatory requirements for certain types of businesses.
To summarise, the benefits of using hosted desktops will give you the flexibility to scale up your business with the latest technology that can be applied consistently to all of your employees’ desktops. Hosted desktop technology allows you to add or remove users according to your business needs. And as a monthly service, the capital outlay of investing to grow is reduced. So all in all, as a growth business, hosted desktop is a facility that you should be seriously considering. For more information contact us