Call your nearest office

Or ask us a question

Search our site

What are you looking for?

Contact us on 0845 504 8989

share

According recent studies, 40% of businesses hit by disaster never reopen. And another 25% close within two years. High profile disasters have made “disaster recovery” solutions top of mind for many businesses. However, systems can go down for many reasons, whether it’s a natural disaster, a fire, or power outage.

Recovering from unexpected downtime requires more than data backup. It’s about getting your applications and systems back to where they were before the downtime occurred. This can take days, even weeks with simple backup systems. And without frequent backups, you can lose many days’ worth of data. Without a solution to ensure business continuity, you are at risk for major business disruptions resulting in lost productivity, and lost customers.

Haines Watts Exeter are based in Southernhay in the centre of the city. The office has over 25 staff and has a smaller satellite branch located in the town of Crediton 7 miles away.

The office recently suffered an electrical fire which caused a large amount of damage to the ground floor of the building. Ben de Cruz (Managing Partner) was on site just after the fire had been extinguished. “The ground floor of the office serves as the reception and admin area for the business, unfortunately this is also where our internet connectivity, cabling and telephone systems are located”.

After an initial call with Mark Burgess (Director, HW Technology) late on the evening the fire occurred the staff were notified by text and arrangements made for them to work from the Crediton office or at home until further notice. The business runs all applications and data from a hosted desktop system provided and hosted by HW Technology. This enabled the business to function as normal from any location. All data and applications were available from the outset of the fire and downtime has been minimal for most staff.

Following a meeting between the partners of HW Exeter and Mark Burgess the day after the fire all equipment was replaced and internet connectivity was restored. Subject to the electrical survey being completed successfully and deep clean completed all staff will be able to return to the office within 14 days of the fire.

Ben said “Due to the systems and services provided by HW Technology we have not lost any data at all and in real terms have had few productivity issues”.

To find out more, please call us on 0845 504 8989, or complete our contact form.

Be the first to comment

Our Partners

Companies we work with closely Find out more about our partners

Vacancies

IT Consultant

HW Technology are currently recruiting to expand our IT Support Team (full ...

See vacancy

Meet your team

To read more about us and view our profiles click below.

Meet your team

About Us

At HW Technology, we're proud of our history, values and clients. Why not find out more about us.

About HW Technology

Contact Us

If you'd like to get in touch with HW Technology simply use our contact form using the link below.

Contact HW Technology

Get in touch

Whatever issue or question you have, we’ve got the answer. If you want to get in touch then please complete our form.

HW Technology Chorley

Balmoral House,
Ackhurst Park,
Chorley,
PR7 1NY

HW Technology Exeter

3 Southernhay West,
Exeter,
EX1 1JG

 

Our addresses

HW Technology Chorley

Balmoral House,
Ackhurst Park,
Chorley,
PR7 1NY

Tel: 0845 504 8989

HW Technology Exeter

3 Southernhay West,
Exeter,
EX1 1JG

 

Tel: 0845 504 8989

Ask us a question!