IT Support
About IT Support Services
IT Support is a business necessity, especially with the ever-growing suite of hardware, applications and software we adopt. However, if the basics of your IT Support aren’t managed effectively and efficiently, you’ll quickly experience a decrease in productivity and negatively impact your chargeable time.
We deliver maintenance to maximise system uptime and reliability to achieve a first-time fix and resolve your IT issues quickly and efficiently. Shortly after, we’ll follow up by review and analysis to prevent a recurrence.
Why Orca?
Over the last 20 years, while we predominately work with businesses within the professional services sector, our experience reaches far beyond that, from wallpaper distributors and childcare nurseries to civil engineers.
As a result, we’ve developed a detailed knowledge base, which is regularly updated, ensuring that we provide your business with quick and consistent resolutions. Furthermore, our IT consultants have varying knowledge and experience, meaning they can easily draw on each other, adding to being able to provide your business with quick solutions.
IT Support Product Sheet
Curious about our IT Support service and need more information? Download our product sheet and explore more about our offering. If you’ve any questions, please don’t hesitate to give us a call on 0345 504 8989 or book a free consultation.
Benefits of IT Support
Cost-effective expertise and experience
Reduction in overhead costs associated with in-house personnel and access to a broader knowledge base.
Preventative Measures
Proactive, automated monitoring of your IT estate to maximise system uptime and performance.
Change management
On-going change management processes to deliver improved system upgrades and changes.
Ongoing security management
Strategic security reviews to minimise risk, maintain data security and regulatory compliance.
Verified client testimonials
We’ve teamed up with the leading verified B2B review and rating platform, Clutch. IT provides you with sincere and transparent experiences from our clients, which will help you to choose the best IT partner for your business. As a result, we’re one of the leading UK IT Managed Service Providers. Although please don’t take our word for it; look at our latest Clutch-verified reviews from a range of clients.
IT Support Services Pricing
Our IT Support pricing calculator is based on typical requirements and on a per-user, per-month rate. For a personalised IT Support quote based on your specific requirements please 0345 504 8989 or contact us here.
Book a Meeting
We know that the thought of changing your IT provider is daunting. But your business will never be able to achieve its wider business goals if your IT support provider can’t even get the day-to-day basics right. So book a no-obligation meeting with us to discuss your business’ IT Support needs.