We know anything about changing your managed service provider; you will be filled with an instant feeling of dread. It’s due to the perception that changing providers is complex, time-consuming, and most of all, it’s the same service anywhere. IT is just IT. To a point, that statement is correct; managed service providers can provide IT. But, where IT providers differ is the quality and the value they provide your business, from certifications to IT consultancy.
Do you have a niggling feeling about your IT provider isn’t hitting the mark? Then you need to take the time to understand why, and what you can do to change that. Today, you do not have to accept mediocre IT services. We know it is easy to give one more chance, but will they improve in the long term? Doubtful.
Even thinking about this topic can be disconcerting. And this is why we have covered everything from the initial reasoning as to why you may want to change, all the way to actually making the change. We start by uncovering why you should change your provider, highlighting the risks of staying with a mediocre MSP, how an excellent transition of IT providers should look like, and longer-term, how your working relationship should flourish. And an eBook preparing you with a list of questions to ask a potential provider to ensure you make the best decision for your business.
Along the way if you have any questions, please feel free to book a no-obligation 15-minute consultation with Mark Burgess, one of our directors at HW Technology.
5 reasons to change your IT provider ASAP
It is a given that IT for your business is actually the backbone of many of your operations. Without IT working as it should, your business quickly becomes less efficient. We just accept ‘it is what it is’ but you shouldn’t. Take a look at the reasons you may need to change your provider. You never know, something might just ring true to you.
The success of James Todd replacing their incumbent with HW Technology
From the moment we initially engaged with James Todd & Co, it was apparent there were many issues with the current IT infrastructure. It certainly didn’t work for them, nor would it help them to achieve the business goals. Data and applications had been split due to system limitations, with the on-site servers and the internet connections weren’t fit for purpose. Please take a look at our case study video to discover how we helped James Todd & Co.
The risks of accepting a mediocre IT provider
It is easy to accept how your current IT provider works because it can appear less risky than changing. And whilst we accept, sometimes making a change is risky, but this is an incorrect notion. There are potentially devastating risks by choosing to stay with the same old mediocre provider. It should not be a decision you make lightly.
There are 6 risks you take every time you give your current IT provider one more chance or decide to stay put. On the fence about your MSP? Take a brief 5 minutes to review the risks you are taking with your business. If this was another area of your business, other than IT, would you continue taking the risky? Highly unlikely.
Download our eBook: Changing your IT managed service provider
Do you think you need to change IT providers, but you are unsure how to go about it? Download our eBook. It will guide you through some key considerations when selecting a new provider such as investment and culture. Alongside, are the questions you need to ask your potential MSP, before signing on the dotted line.
Do you have some questions?
Book a free, no-obligation 15-minute consultation with Mark Burgess, one of our directors at HW Technology. He can offer guidance and advice based on your current provider and the service they deliver to you.